Booking Request for next wine trip
Please read our T&C’s below before clicking here to request your places
Terms and Conditions for Costa Blanca Wine Society (CBWS) Wine Trips
Booking and Paying
1. Members will be notified of trips by email and on our website including details of how to book and whether a deposit or full amount is needed – reservations are only confirmed once the required payment has been received.
2. Payment can only be made by Bank Transfer from a Spanish account. If it made from a non Spanish account you will be liable for any bank charges
Cancellation Policy
3. Any cancellation notification must be made to the Wine Trip Team by email, WhatsApp or telephone call
4. Should you need to cancel your booking we will attempt to refund as much as possible but you should also consider travel insurance. If you do have to cancel for any reason and we have members on a waiting list and another member accepts the offer of your place(s) and pays in full we will make a full refund.
5. In the event that we cannot re-fill your place we will refund as much as possible. You will still have to pay for your share of the travel and any other fixed costs (which were divided between the number of confirmed bookings to arrive at the final price) plus any items we have or will have to pay for and cannot obtain a refund. Depending on when you cancel this could include your accommodation.
Health and Safety
6. Activities or excursions arranged by CBWS are done so having regard to the health and safety of members but undertaking such activities or excursions is entirely at your own risk. You should be aware that our trips often involve accessing active workplaces where there may be inherent risks such as, but not limited to, pipes on the floor, wet floors, uneven floors and steps, moving vehicles and uneven ground. Neither the Wine Trip Team nor CBWS has any responsibility for illness or injury suffered during the trip. If you become ill or are injured and cannot continue your trip, any costs are your responsibility, and you should ensure that you have adequate Travel and Health Insurance.
Amendments/Changes to advertised trips
7. Changes to the trip offered may become necessary, either prior to the commencement of or during the trip, which are solely at the Wine Trip Team’s discretion and members’ safety will always be paramount; for example, inclement weather may make it unsafe to undertake an activity or we are notified of a schedule change by a supplier. We reserve the right to replace any part of the advertised trip with an alternative arrangement of equivalent standard. If we do this, we will inform you.
Your responsibilities
8. You must be a current member of the CBWS with your subscription fully paid and valid at the date of the trip.
9. All members are responsible for ensuring that they have appropriate Travel Insurance for their needs.
10. You must ensure that you arrive in plenty of time for scheduled departures.
11. If you have a problem whilst on the trip, please tell the Wine Trip Team at once. If you do not do this there will be less opportunity for us to investigate and rectify the issue.
Special needs/Restricted Mobility
12. Some areas may not be suitable for members with restricted mobility – if you are at all unsure about the walking or access difficulty level of any tour, please discuss this with the Wine Trip Team prior to making a booking.
Financial Matters
13. The Costa Blanca Wine Society (CBWS) organises trips for members on the basis that we are not acting and cannot act as a registered Travel Agent in Spain and are therefore not party to any financial guarantee Scheme run by the Spanish Government. We therefore do not and cannot carry insurance protection against the risk of a travel supplier (e.g., hotel) becoming insolvent and because of this we cannot accept liability for any money lost should a failure occur.
14. When booking hotels and other trip elements we will always endeavour to use reputable and established companies to minimise any risk to any money we have paid over on your behalf.
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